ALL SERVICES MUST BE TRANSITIONED BY NOVEMBER 15, 2021 TO AVOID A LAPSE IN SERVICES TO YOUR CONSUMERS.

FROM FEDRELAY TO MAIG

Prevent a Lapse in Service

With the expiration of the FedRelay contract, agencies need a new trusted source for Video Remote Interpreting (VRI) and Communication Access Real-Time Translation (CART) services to foster an inclusive work environment for consumers who are Deaf and hard of hearing (D/HH).

Video Relay Service (VRS), and other true relay services, are being transitioned from GSA over to the FCC, and agencies can continue to receive those services through the FCC. MAIG can provide onsite ASL interpreting, VRI, and remote and onsite CART, which are no longer covered by GSA and will not be covered by FCC. MAIG can provide these services through our approved GSA MAS schedule or a direct 8(a) award.

Call Us

Voice: 410-750-0297 24/7 Hotline VideoPhone (VP): 443-459-4544 24/7 Hotline Voice: 443-985-6373 Fax: 443-620-5933
Our Regular Office Hours

8:00 am to 5:00 pm EST, Monday through Friday. We provide interpreters & staff and answer your inquiries 24/7 every day of the year!

Call now, we are ready to support your needs.

What will be covered by FCC TRS?

Video Relay Service (VRS)
Captioned Telephone Service (CPTS)
Internet Protocol Relay (IP Relay)
Internet Protocol Captioned Telephone Service (IPCTS)
Speech to Speech (STS)
Text Telephone Relay (TTY)

Gaps in services MAIG will cover

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Serving D.C. Metro Areas Since 2005

We are certified to provide the best service.

MAIG’s ASL interpreters are all nationally certified through RID and/or NAD and qualified to transmit accurate interpreting using a variety of modalities and formats, including ASL, PSE, team interpreting using CDIs, tactile and protactile Deaf-Blind interpreting, and low vision/restricted vision interpreting. We have one of the largest and most skilled pools of qualified ASL interpreters in the nation, maintaining an active roster of more than 450 interpreters across the US. All CART providers, both onsite and remote, hold NCRA certifications.